TTTJL terms of service Philippines

These TTTJL terms of service Philippines set out the legally binding rules that apply when you access or use our online casino platform, website, mobile experience, and related services. By creating an account, making a deposit, placing a bet, or otherwise using the service, you confirm you have read, understood, and agreed to be bound by this user agreement and all referenced policies. If you do not agree, you must stop using the service immediately. For transparency, related policies are available in Privacy Policy and tools for player safety are outlined in Responsible Gambling.

1. Acceptance of Terms

By accessing or using the service through any device, including a browser or mobile application, you enter into a legally binding agreement with us under these Terms. This agreement applies to all activities on the platform, including registration, gameplay, deposits, withdrawals, and promotional participation. We may modify these Terms at any time to reflect operational, security, legal, or regulatory changes, including requirements connected to PAGCOR-aligned standards where applicable. Updated Terms become effective upon posting on the site, and your continued use after changes means you accept the revised version. If you disagree with any change, you must discontinue use and request account closure.

2. Eligibility

You may use the service only if you meet all eligibility requirements. Age requirement: you must be 21+ years old and we apply a strict anti-underage policy, including the right to request proof of age such as PhilSys or other government-issued ID before allowing deposits, withdrawals, or continued play. Residency requirement: the service is intended for Philippines-based users, and you must ensure your access and participation comply with local laws and any rules that apply to you. Legal capacity requirement: you must have full legal capacity to enter into this agreement. Self-exclusion requirement: you must not create or use an account during an active self-exclusion period.

3. Account Registration and Security

When registering, you agree to provide accurate, complete, and current information, including your real name, valid mobile number, and correct date of birth. You are permitted to hold only one account per person, and multi-accounting is prohibited; if we detect duplicate or linked accounts, we may close accounts and forfeit balances, bonuses, or winnings associated with the breach. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity under your account, whether authorized or not. We may require identity verification KYC at any time, including government ID, proof of address, and proof of payment method; failure to provide acceptable documents may result in suspension or restrictions.

4. Deposits and Withdrawals

Deposits and withdrawals are subject to security checks, KYC, and our risk controls designed to protect players and the integrity of the service. You agree to use only payment methods that you are authorized to use and that are registered in your own name, and you agree that we may apply verification steps before processing transactions. We do not guarantee uninterrupted processing because banking partners, e-wallet networks, and system maintenance can affect timing. We may request additional information to validate a transaction, confirm ownership of a payment method, or comply with AML obligations. Transaction activity may be monitored to detect fraud, chargebacks, or unusual patterns.

4.1 Supported Payment Methods

Supported payment methods may include GCash (often instant), Maya, GrabPay, bank transfer, and over-the-counter channels, subject to availability and technical constraints. Payment options may vary depending on verification status, risk assessment, and service coverage, and we may add, remove, or restrict methods without prior notice where required for security or compliance. You acknowledge that third-party providers may impose their own terms, limits, or downtime, and you are responsible for reviewing those provider rules. We may require that a payment method be verified before it can be used for withdrawals, and we may limit methods that are not compatible with our verification controls.

4.2 Deposit Terms

All deposits are made in PHP (₱) and are subject to minimum deposit requirements displayed at the cashier at the time of deposit. Deposits are credited instantly in most cases, but you agree that delays can occur due to processing, network issues, or additional verification checks. Deposits from third parties are not accepted; the source of funds must be in your name, and we may reject or reverse deposits that appear to be made on behalf of another person. We do not charge deposit fees, but your bank or payment provider may charge fees outside our control. We may set limits, suspend deposit functionality, or request further checks to prevent fraud and support player safety.

4.3 Withdrawal Terms

Withdrawals are processed to verified accounts and, where possible, to the same method used for deposit, subject to provider capability and compliance checks. Processing is typically completed within minutes to hours, but you acknowledge that timing depends on KYC status, payment partner performance, and risk reviews. We may request identity verification before approving a withdrawal, including updated documents if previous submissions are expired or unclear. We reserve the right to delay, refuse, or cancel withdrawals that appear suspicious, involve chargeback risk, or indicate potential fraud or AML concerns, and we may require additional information about the source of funds. If a withdrawal method is unavailable, we may offer an alternative verified method.

5. Bonuses and Promotions

All bonuses, promotions, and rewards are optional and subject to bonus terms, including wagering requirements that must be completed before bonus funds or bonus-linked winnings can be withdrawn. Bonuses may have expiry periods, and any unused bonus amounts may be removed after the stated deadline. Unless expressly stated otherwise, only one bonus is allowed per person, household, IP address, device, or payment method, and we may void bonuses where we reasonably believe multiple accounts or linked play is used to gain an unfair advantage. Game contribution rates may vary, maximum bet limits may apply during an active bonus, and we may modify, suspend, or cancel promotions at any time, including for suspected abuse. For current offers, see Promotions.

6. Responsible Gambling

We support responsible gambling and encourage you to treat gambling as entertainment, not as a source of income. You are responsible for setting limits that match your budget and comfort level, including deposit limits or play limits where available, and for seeking help if gambling stops being enjoyable. Self-exclusion and cool-off periods can be requested through support, and we may apply account restrictions to help protect you and others in your household. Reality-check reminders may be provided to help you track time and spending, and we maintain strict measures to protect minors, including enforcing the 21+ rule and verifying identity when needed. If you need tools or guidance, review Responsible Gambling and contact support for assistance.

7. Prohibited Activities

You must not engage in prohibited activities on the service. Any violation may result in immediate termination of your account, forfeiture of bonuses and winnings, reversal of transactions, and reporting to relevant authorities where required. We may use automated and manual controls to detect prohibited behavior, including device fingerprinting, payment analysis, gameplay monitoring, and document verification. You agree to cooperate with any investigation and to provide information we reasonably request. If we suspect a breach, we may suspend the account while we review activity, and we may restrict withdrawals until checks are completed. The following non-exhaustive list describes prohibited conduct.

8. Intellectual Property

All content on the service, including software, design, text, graphics, logos, interfaces, and compiled materials, is owned by us or licensed to us and is protected by applicable intellectual property laws. You receive a limited, revocable, non-transferable license to access and use the service for personal, non-commercial entertainment purposes, subject to these Terms. You must not copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any part of the service without our prior written consent. Third-party game providers and partners retain all rights to their own intellectual property, and your use of their content is limited to access through the service as made available to you.

9. Limitation of Liability

The service is provided on an as is and as available basis, and we do not guarantee uninterrupted access, error-free operation, or that the service will be free of defects or delays. To the maximum extent permitted by applicable law, we disclaim liability for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, business interruption, or reputational harm arising from your use of the service. You acknowledge that gambling involves risk and you accept full responsibility for any losses incurred through your play, deposits, or betting activity. Where liability cannot be excluded by law, our liability is limited to the minimum extent permitted and, where applicable, to the value of the affected transaction.

10. Termination

You may request account closure by contacting support and following the required security steps, and any remaining balance may be withdrawn subject to KYC and fraud prevention checks. We may terminate, suspend, or restrict your account at any time where we reasonably believe you have violated these Terms, engaged in prohibited activities, failed KYC checks, provided inaccurate information, or created risk to the platform, other users, or our operations. We may also take action due to long inactivity, technical necessity, or regulatory requirements. If an account is terminated for breach, bonuses and winnings may be forfeited and deposits may be returned only where required by law and where funds are not linked to fraud or AML concerns.

11. Governing Law and Disputes

These Terms are governed by applicable Philippine law, and dispute handling will also consider relevant PAGCOR rules and compliance standards where applicable. If you have a concern, you agree to first attempt informal resolution by contacting support and providing clear details, including account identifiers and transaction references. If unresolved, the parties will attempt mediation in good faith before proceeding to binding arbitration, and you agree that disputes will be handled on an individual basis only and not as part of a class, collective, or representative action. You agree to cooperate with reasonable requests for information during dispute review, and you acknowledge that account security and KYC records may be used to evaluate claims.

12. Changes to Terms

We may update these Terms to reflect changes in our services, security practices, AML controls, payment processing, responsible gambling tools, or legal and regulatory requirements. Changes are effective upon posting on the platform, and we may provide notice of material changes through the site, app notifications, email, or other reasonable methods. It is your responsibility to review the Terms periodically and to stop using the service if you do not agree with the updated version. Continued access, deposits, wagering, or withdrawals after changes are posted constitutes your acceptance of the revised Terms. If you wish to close your account following an update, you may do so through support subject to verification.

13. Contact Us

For questions about these Terms, account support, KYC submissions, payment concerns, self-exclusion requests, or dispute resolution, you may contact our customer support team. Support is available in English and Filipino, and we aim to respond within a reasonable time based on issue complexity, verification needs, and volume of requests. To protect your security, we may ask you to confirm identity details before discussing account-specific information, and we may require written confirmation for sensitive requests such as account closure or changes to account information. For app-related guidance and secure access tips, you may also review App for installation and usage information.